Shipping fees are offered on orders above 70€

Last Updated Date : 1st September, 2022


Definition

For the purposes of this Privacy Policy :
- "Oriental Collection", "Website", "we", "us" or "our" refers to oriental-collection.com
- "You" and "your" refers to any individual, company or other legal entity accessing or using our Website


Our commitments

Oriental Collection is committed to protect and respect the privacy of your personal data.

We take the protection of your personal data seriously and will process your personal data fairly, lawfully and transparently.


Acceptance

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use our Website and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve our Website. By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.


Collection of your personal data

We will only collect your personal data for the following purposes :
- to fulfil your order(s)
- to fulfil order(s) made on your behalf (e.g. gift orders)
- to give you a better shopping experience
- to communicate with you following a contact request
- to meet our legal responsibilities
- to keep you up to date with the latest offers (if you opted to receive such offers)

Personal data
While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to :
- First name and Last name
- Email address
- Address, State, Province, ZIP/Postal code, City, Country
- Phone number (optional)

Usage data
Usage data is collected automatically when using our Website and may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access our Website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other diagnostic data.


Use of your personal data

We may use your personal data for the following purposes :
- for the performance of a contract : the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through our Website.
- to provide and maintain our services, including to monitor the usage of our Website.
- to manage your account : to manage your registration as a user of our Website. The personal data you provide can give you access to different functionalities of services that are available to you as a registered user.
- to contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile applications, regarding updates or informative communications related to the products or contracted services.
- from time to time, we may send you requests to take part in a customer survey to improve our products or your shopping experience. It is entirely optional as to whether you wish to take part in any such survey. These messages will not include any promotional content and do not require prior consent when we have a legitimate interest to do so as this helps make our products more relevant to you.
- if you have consented to receive direct marketing from us, to keep you informed about relevant products and services including tailored special offers, discounts, promotions, events, competitions and so on. You are free to opt out from any such marketing communications. Please note that you may continue to receive communications for a short period after changing your preferences while our systems are fully updated. To stop marketing communication, please update your online account or contact us. Our contact details are at the end of this Privacy Policy.


Cookies and tracking technologies

We use cookies and similar tracking technologies to track the activity on our Website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Website.

The technologies we use may include :
- Cookies or browser cookies
A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our services. Unless you have adjusted your browser setting so that it will refuse cookies, our services may use cookies.
- Web beacons
Certain sections of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit, for example, to count users who have visited those pages or opened an email and for other related Website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

We use both session and persistent Cookies for the purposes set out below :

  • Necessary and essential cookies
    Type : Session cookies
    Administered by : Us
    Purpose : These cookies are essential to provide you with services available through our Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
  • Functionality Cookies
    Type : Persistent cookies
    Administered by : Us
    Purpose : These cookies allow us to remember choices you make when you use our Website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use our Website.

 

Retention of your personal data

We will hold on to your information for as long as you continue to have an account. If you no longer wish to have an account, you can delete it directly through your account or contact us and request that we close your account. Our contact details are at the end of this Privacy Policy.

When you place an order, we will keep the personal data you give us for 3 years so we can comply with our legal and contractual obligations.

Otherwise, we will retain your personal data only for 12 months to comply with our legal obligations, applicable laws, resolve disputes, and enforce our legal agreements and policies.


Correction of your personal data

You have the right to request any information we hold is corrected if it is inaccurate, out of date or incomplete. To ask for your information to be amended, please update your online account or contact us. Our contact details are at the end of this Privacy Policy.


Share of your personal data

We share your personal information only :
- with shipping carriers : if you have bought a product. We require those shipping carriers to honor this Privacy Policy and to contact you only for the purpose of the delivery.
- with other users : if you interact in the comments area. Your first name and the first letter of your family name may be viewed publicly by all users.


Transfer of your personal data

Your information, including personal data, is processed at our operating offices. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of your personal data represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.


Deletion of your personal data

You have the right to delete or request that we assist in deleting the personal data that we have collected about you.

Our Website may give you the ability to delete certain information about you from within the Website. You may update, amend, or delete your information at any time by signing in to your account, if you have one, and visiting the account settings section that allows you to manage your personal information.

You may also contact us to request access to, correct, or delete any personal information that you have provided to us.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.


Your rights

You have the following rights relating to your personal information :
- the right to be informed about how your personal information is being used
- the right to access the personal information we hold about you
- the right to request the correction of inaccurate personal information we hold about you (although you can do this through your account)
- the right to request that we delete your data, or stop processing it or collecting it, in some circumstances.
- the right to stop direct marketing messages or email alerts which you can do through your account.

If you want to exercise your rights, have a complaint, or just have questions, please contact us. Our contact details are at the end of this Privacy Policy.


Security of your personal data

The communication between your browser and our Website uses a secure encrypted connection wherever your personal data is involved.

We have appropriate organizational safeguards and security measures in place to protect your data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

The security of your personal data is important to us. Remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.


Links to other websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. Please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
We strongly advise you to check the policies of every website you visit and before you submit any personal data to these websites.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.


Update

We may update our Privacy Policy from time to time.

We will post any changes directly on this page and update the "Last Updated Date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


Contact

If you have any questions about this Privacy Policy, you can contact us by visiting this page : https://www.oriental-collection.com/en/contact-us